It is extremely easy to backup your data like accounts, scenarios, filters, and license data. Just copy the data folder to your backup device (usb key / cloud / hdd / Floppy! / ...) and then restore on new computer at exactly same place, even if the version on new computer is different.



WHICH VERSION ARE YOU USING?



You use a version 9 or newer:

Since version 9, a tool is available directly in Automatic Email Manager to backup and restore the data. From the left menu, click on 'Tools', then the button 'Backup and restore':

Menu tools to backup


Click on backup and restore data


Follow screen instructions



For any reason, if you can't access the tool to backup in Automatic Email Manager then use the manual method for version 8 below.


You use a version 8 or older: 

For the previous version, you have to copy manually the data folder to the new computer:

Copy this folder:

C:\ProgramData\Namtuk\AEMx\

note: AEMx can be AEM4 / AEM5 / AEM6 / AEM7 / AEM8, depending on the version you were running.


To the new computer at exactly same place:

C:\ProgramData\Namtuk\AEMx\



IMPORTANT NOTE: When you open your Windows file explorer it is possible that you don't see the folder c:\programdata, because by default it is a hidden folder in Windows, you have to enter the folder name in the address bar on top of the file explorer:



Then install latest version of Automatic Email Manager on new computer:

https://www.automatic-email-manager.com/download-automatic-email-manager

If you want to install an older version, you have to contact us with your license information. 




NOTE: If you want to upgrade from a previous version 6 or 5 or 4 and you had run Automatic Email Manager on new computer before copying the old data, it will not be imported, you need to quit first Automatic Email Manager (menu file, then quit), and delete manually the file: 
C:\ProgramData\Namtuk\AEM9\Accounts.xml
Then restart Automatic Email Manager.