Connection to my O365 email box fails since last update

Modified on Fri, 07 Jun 2024 at 08:58 AM

The latest update of Automatic Email Manager (version 9.11) introduces a new application ID for the Microsoft service. To continue using it, an admin must first authorize the application using their admin account (even if it was working before). Once Automatic Email Manager is authorized by the admin, any other account can sign in as usual.


For your admin: Your organization mandates that an admin approve the application before it's utilized. Automatic Email Manager has updated its Microsoft Application ID and requires validation.

You'll need to remove the old Automatic Email Manager application from the Microsoft Entry (through Azure or your O365 Admin panel). The old application ID should be visible (beginning with 8d312381-056e...); please delete it. Then, reconnect Automatic Email Manager using an admin account for the initial setup.


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