FAQ

The most commons questions on Automatic Email Manager

How many account/emailbox i can add with 1 license?
You can add as many accounts as you want, there is no limitation in Automatic Email Manager. But more accounts you add more it will be slow to process ...
Fri, 13 Nov, 2020 at 9:57 PM
I use IBM Domino email server, some emails are missing!
IBM Domino email server didn't implemented the IMAP protocol with all standard, there is some problems like the period selection. To avoid this under A...
Mon, 16 Nov, 2020 at 11:46 AM
My message EML or MSG attached to original email is not processed
You receive email and attachments in format .eml or .msg, basically it works as expected but for some emails the attachment is not recognized in the conditi...
Mon, 16 Nov, 2020 at 11:58 AM
I'm using a GSuite account but Automatic Email Manager can't access it.
By default a Google Gsuite account disable the IMAP access, to access emails from a third party software you need to enable IMAP. So please go in your Gmail...
Mon, 16 Nov, 2020 at 12:04 PM
Print or save on network doesn't work when no user is logged
Your situation: You need to print or save an email and/or attachments on a network path ( for example \\192.168.2.100\foldername\). This does work while Au...
Mon, 16 Nov, 2020 at 2:16 PM
Restart Automatic Email Manager in case of crash
On some unstable Windows or with some configurations, you may encounter an application crash, here is an effective workaround to automatically restart the s...
Mon, 16 Nov, 2020 at 3:13 PM
Print on receipt printer doesn't work!
Automatic Email Manager works fine with any receipt printers (ticket printer) at the condition you use the original Windows printer driver from manufacturer...
Thu, 31 Dec, 2020 at 11:57 AM
PDF attachment is printed with black box
When you receive some PDF (not all), it is printed with black box on PDF, it is generally due to the PDF generator which includes image in a format not supp...
Wed, 6 Jan, 2021 at 1:46 PM
My Office 365 account ask for admin validation
As you can on the screen, your own O365 security rule is asking for an admin to validate Automatic Email Manager, by default O365 doesn't ask you this....
Tue, 13 Apr, 2021 at 2:04 PM