Can't connect to my AOL mailbox

Modified on Fri, 2 Oct at 3:16 PM

Symptoms

Automatic Email Manager says your user name or password is incorrect, even though you entered them correctly.


Cause

AOL blocks third-party applications from signing in with your regular password. You must create an app password in your AOL account and use it in Automatic Email Manager instead.


Solution

Step 1: Generate an app password in AOL

  1. Sign in to your AOL account and open the Account security page.
  2. Select Generate app password (or Generate and manage app passwords).
  3. Select Other app, enter a name such as Automatic Email Manager, then click Generate.
  4. Copy the password shown by AOL.

More details: AOL help: Create and manage app passwords


Step 2: Use it in Automatic Email Manager

  1. Edit your AOL account.
  2. In the Password field, paste the app password instead of your regular AOL password.
  3. Click Test connection.


Server settings (if needed)

SettingValue
Serverimap.aol.com
Port993
Secure connection (SSL)Enabled
User nameYour full AOL email address


Tip: If you change your AOL password, your app passwords may stop working. Generate a new one if the connection fails again.


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