Explain me: what is the Fail Action?

Modified on Mon, 16 Nov 2020 at 02:09 PM

This is a rescue action which will be executed in case of parent’s action failure, for example the action to save email in PDF fails, then you can execute another action to retry on another printer or send an email, an alert...

Rescue action if main fails

Here the possible settings:

- Continue to the next action normally: This is the default value, if an error occurs it continues normally to the next action, but you will be notified normally with an alert message in Automatic Email Manager.

- Continue to the next group of actions if one exists: Automatic Email Manager stops to process the actions in the current group and go to the next group, if no other group of actions exists it will go to the next message. 

- Stop here for this email: Go directly to the next email.

- Do this action: Choose a new action to do, for example if saving the email to a network folder fails, you can set the action to save in a local folder and continue normally. If this rescue action fails you can’t do anything more (we have to stop at a moment!).

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