Action: Send email automatically

Modified on Fri, 16 Jun 2023 at 10:07 AM

Upon receiving an email, you have the option to send a reply using a new email. This process is straightforward, but it is essential to ensure that your account has the correct SMTP settings.

If you use an Office365 account with modern authentification, i suggest you this information >

Send an email automatically

- From: Enter the email address you want to use to send email. Make sure this email can be used with your SMTP. We really suggest you to use the default field: %EMAIL_ACCOUNT_ADDRESS%
Most of the problem with sending an email is because you enter an email in the FROM field which is not authorized by your SMTP.

- To: Enter the recipient email address, you can add multiple recipients separated by a comma (,) 

- With template: Select the model of email you want, you can easily add new one by clicking on 'Edit' and save under a new name. 

- Subject line: You can enter the subject and/or use fields from original email 

- Attachment: If you want to add attachment, it is easy. Choose to add a file or all files in a folder (you can for example set action to save on disk email converted in PDF and send it by email). 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article