Assign a category to an email O365/Exchange

Modified on Fri, 16 Jun 2023 at 12:04 PM

Exclusively for Office365 and Exchange email accounts, you have the ability to assign categories to your incoming emails directly on the server side. This action allows you to apply an existing category name or create a new one. You can even use email fields such as the subject or sender name as category names.

Add the action

  1. Create or edit a scenario in Automatic Email Manager, and click on Add new action

Add action

    2. Select the action 'Assign a category' in the list

Select action to assign category

        3. Fill the settings

Options to assign email category

  • Erase all categories applied to the message: It will remove the category(ies) which is applied to the message
  • Apply this category: You can enter multiple categories, one per line. As a category name you can enter a field of the email, for example the sender name. 

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