Assign a category to an email within O365

Modified on Tue, 13 Sep 2022 at 03:13 PM

Only for Office365 email boxes, you can assign a category for your incoming emails, this action is applied on server side. You can apply an existing category name or a new name, even a field of the email, for example the subject, the sender name,...

Add the action

  1. Create or edit a scenario in Automatic Email Manager, and click on Add new action

Add action

    2. Select the action 'Assign a category' in the list

Select action to assign category

        3. Fill the settings

Options to assign email category

  • Erase all categories applied to the message: It will remove the category(ies) which is applied to the message
  • Apply this category: You can enter multiple categories, one per line. As a category name you can enter a field of the email, for example the sender name. 

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