Does Automatic Email Manager run as service when no user is logged in?
Modified on Fri, 2 Oct at 4:17 PM
Short answer
Yes. Automatic Email Manager runs as a Windows service named AEM Service. It is installed and started automatically, so your scenarios keep running when:
- No user is logged in to Windows
- The application window is closed
- The computer is locked or at the sign-in screen
You don't need to configure anything.

Check that the service is running
- Press Win + R, type
services.msc, and press Enter. - Find AEM Service in the list.
- Check that Status is Running and Startup Type is Automatic.
If the service is stopped, right-click it and select Start.
Make sure it starts with Windows
In Automatic Email Manager, go to Settings > Environment and enable Start Windows Service automatically (even when not logged).
Printing or saving to the network doesn't work when I'm logged off?
By default, a Windows service has no access to network printers and network drives. Learn how to fix it
Still having problems?
Contact us and describe what happens when no user is logged in.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article